Notice: You may be eligible to receive up to 22 hours of counselling each year through a program called NIHB. Call our Office Auntie at 1.833.277.5678 to learn more.

Noojimo is here to help you feel supported, proud of who you are and have virtual access to counselling support.

Access confidential counselling through Noojimo’s new online booking system, the Jane App. It’s FREE and easy to use.

Register Now How to join your appointment

Here are three options to join your video call appointment:

Clicking the Begin Your Online Appointment link within the reminder email you receive 30 minute before your call.

Logging into your My Account from the Online Booking site and hitting the Begin button to start the call.

Through the App

Download the 1:1 iOS Jane Online Appointments App, and then click the link in the reminder email to start your appointment.

Please note: This option is for iPhone/iPad users only.

Virtual counselling means that you and the care provider are not physically in the same room. You can meet with your counsellor either online (through our phone or web), or via telephone.

Before your first appointment, get to know the Jane App.

Jane App Guide

The Jane App allows you to connect privately and confidentially to your Indigenous counsellor from anywhere that you have a wireless connection.

If your connection speed is not fast enough to support video (generally 3MB/s upload speed at a minimum), it can be easily turned off leaving you and your counsellor to talk on the phone or through your computer privately.

We recommend you use Chrome to join this call for the best experience.

If you’re having trouble with your 1:1 Online Appointment, refer to this troubleshooting guide.

Jane App Troubleshooting Guide

Private and Confidential

Connect with a care provider in a safe environment through the phone or web app.

Professional Registered Care Providers

All providers are registered mental health professionals in Canada.

The app is free and easy to use for iOS devices.

Convenient

You can access help from anywhere with a wireless or phone connection.

Need help with registration?

Please get in touch with the Noojimo office via phone or email.

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